VoIP (Voice over Internet Protocol) technology revolutionizes traditional telephony services by enabling voice signals to be transmitted over computer networks using packet-switched protocols. This process involves encapsulating voice data into packets, resembling electronic envelopes, which can be efficiently transmitted over any VoIP-compatible network, such as a local area network (LAN).
Unlike ordinary telephone services, VoIP’s packet-based approach allows for a more extensive flow of information over the network, supporting and enhancing various communication needs. Beyond conventional voice services, VoIP offers access to advanced applications that can significantly boost staff agility and productivity. Business-oriented VoIP solutions have evolved into unified communications services, treating all communication aspects—phone calls, faxes, voice mail, email, web conferences, and more—as separate units that can be delivered via any means to any handset, including cell phones.
Here is a list of benefits of VOIP for your business
- Work from anywhere – All you need is internet access
- Easily transfer calls between multiple offices
- Robust call flow options
- No long distance between US, Mexico, and Canada
- Voicemail to email with transcription
- Integrate with your CRM
- SMS functionality